Frequently asked questions
How To Order
Instructions:
- Go to the SHOP section to browse all the products available at our online shop
- ADD TO CART the product/s that you wish to buy
- If you are satisfied with your order/s and wish to check out, just click the shopping bag icon and proceed to CHECKOUT
- Input your email address and the necessary information needed on the SHIPPING ADDRESS section
- Proceed to CONTINUE TO SHIPPING
- For the payment, you have two options. You can pay using your credit/debit card or GCASH
- Click COMPLETE ORDER once you choose your mode of payment
- Please take note of your order number
- You will receive updates regarding your order/s through email
If you have more questions and concerns, please don't hesitate to contact or WYDP customer service. You may reach out customer service by sending us an email at info@wydpapparel.com
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.
Are any purchases final sale?
We are unable to accept returns on certain items. These will be carefully marked before purchase.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.