WYDP Apparel Return & Exchange Policy
At *WYDP Apparel (Whatever You Do Prosper Apparel Co.)*, we are committed to providing quality products and excellent customer service. All return and exchange requests are subject to a validation process. Please review our policy below before submitting your request.
Eligible Returns & Exchanges
Only items purchased directly from *WYDP Apparel's official online store, social media pages, or authorized selling platforms* are eligible for return or exchange.
Returns or exchanges are accepted only for:
* Defective or damaged items
* Incorrect item(s) received
* Manufacturer defects
*Size exchanges* may be accommodated *subject to stock availability*.
The following are *not eligible* for return or exchange:
* Change of mind
* Design or color changes
* Sale, clearance, or promotional items
* Customized or personalized products
## Return Period
All return or exchange requests must be submitted *within seven (7) calendar days* from the date the order was received. Requests made beyond this period may no longer be accommodated.
## Item Condition
To qualify for a return or exchange, items must be:
* Unused and unworn
* Unwashed
* In their original condition
* With original tags and packaging intact
* Accompanied by the proof of purchase or order confirmation
WYDP Apparel reserves the right to decline any request if the returned item does not meet these conditions.
## Online Orders
Defective, damaged, or incorrect items must be returned through the same platform where the order was placed.
Approved exchanges are limited to products of *equal or higher value*. If the replacement item has a higher price, the customer will be responsible for paying the price difference.
## Shipping Fees
For approved claims involving defective, damaged, or incorrect items, *WYDP Apparel will shoulder the shipping costs*.
For approved *size exchanges*, all shipping expenses to and from the customer are the responsibility of the customer.
## Delivery Policy
WYDP Apparel partners only with trusted courier services to deliver your orders. Once an order has been shipped and accepted by the courier, responsibility for the package is transferred to the courier service. While we will gladly assist in coordinating shipment concerns, WYDP Apparel cannot be held liable for delays, loss, or damage that occur during transit.
## Final Sale Policy
* All purchases are *final and non-refundable*.
* Orders cannot be canceled once they have been processed or shipped.
* Refunds will not be issued due to courier delays.
* WYDP Apparel reserves the right to inspect, validate, and approve or deny all return and exchange requests based on this policy.
## Contact Us
For assistance with your order, please contact our Customer Support Team via email or chat.
*WYDP Apparel (Whatever You Do Prosper Apparel Co.)*
*Email:* info@wydpapparel.com
*Mobile:* +63 967 829 3343
*Customer Support Hours:*
Monday to Saturday *9:00 AM – 6:00 PM (Philippine Time)*
Messages received outside business hours will be responded to on the next business day.